Shipping Policy

What this means - Responsive rule: Delivery from gocontigo is limited to US addresses. All qualifying US purchases receive standard shipping at no charge.

Address corrections and cancellation

Process overview - Documented coverage: If a US address needs correction, notify us before dispatch. Cancellation remains possible before shipment only.

Taxes

Practical detail - Straightforward guidance: The checkout collects taxes only as required under applicable law.

Processing and transportation estimates

How we apply this - Measured outcome: Orders are prepared in 1-2 business days. After shipment, carrier transit is estimated at 4-6 business days.

Shipment tracking

Customer information - Structured framework: We provide a shipment-tracking number after carrier handoff. Carrier systems can require additional time before displaying movement.

Merchant and customer service details

Customer reference - Focused response: Customers can reach gocontigo through these current store contact details.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigojourney.shop

Phone: 507-440-9661

Physical and return address: 4519 Sundown Ln, Memphis, Tennessee, 38109, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).