Terms of Service

Customer-facing rule - Customer-first clarification: By browsing or purchasing from the US storefront of gocontigo, a customer agrees to these Terms of Service and the policies linked in the footer.

USD pricing, shipping, and taxes

Relevant standard - Concise standard: Customers pay in USD. Free standard delivery does not remove tax obligations imposed by an applicable jurisdiction.

Order review and acceptance

Policy detail - Documented application: We reserve the right to correct a clear store error or refuse a transaction for legitimate availability, authorization, or security reasons.

Product information and safe use

Practical detail - Measured practice: Details for bottles, travel mugs, tumblers, components, and accessories are maintained carefully; the product page and packaging provide the applicable care and safety requirements.

Liability and mandatory rights

Customer reference - Everyday procedure: Nothing here restricts a statutory protection that cannot be contracted away; other liability is limited to the lawful extent.

Cancellation and return remedies

How this rule works - Transparent summary: A customer may ask to cancel before shipment. Once shipped, the order is subject to the Refund Policy for returns, exchanges, and credits.

Acceptable website use

Relevant standard - Transparent service: Customers and visitors must use the store lawfully and may not disrupt service, evade safeguards, or exploit content without authorization.

Merchant and customer service details

Plain-language summary - Everyday standard: Customers can reach gocontigo through these current store contact details.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigojourney.shop

Phone: 507-440-9661

Physical and return address: 4519 Sundown Ln, Memphis, Tennessee, 38109, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).